Privacy Policy

Introduction

This Privacy Policy (“Policy”) describes how Motohub, Inc. (“Motohub,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information in connection with your use of Motohub’s website, mobile application, and related services (collectively, the “Services”). This Policy is not a contract and does not create rights or obligations beyond those required by law.

Motohub is an online marketplace for motorsports enthusiasts. To operate the Services, we collect information from buyers and sellers. This includes information you provide directly, information generated through your use of the Services, and information obtained from third parties such as payment processors and analytics providers. You must be at least 18 years of age, or the age of majority in your jurisdiction, to use the Services. By using Motohub, you represent and warrant that you meet these eligibility requirements.

Information We Collect

When you register, we collect your username, email address, and other basic profile details. When you buy or sell, we collect order details, shipping addresses, and related communications. Payments and payouts are processed through Stripe Connect. Sensitive information such as Social Security Numbers, tax identification numbers, bank account numbers, and credit card numbers are collected and stored by Stripe, not by Motohub.

We also collect usage data such as IP addresses, device identifiers, browser types, and log information. Buyer–seller messages and support inquiries are stored on Motohub’s systems, and our Customer Support team may access these communications when necessary to resolve disputes, investigate fraud, or enforce our Terms of Service. We also use cookies and similar technologies to operate the Services and analyze traffic.

How We Use Information

We use personal information to provide and improve the Services, process transactions, facilitate shipping and payouts, and communicate with you about orders, account activity, and updates. Information is also used to verify accounts, detect fraud, enforce our rules, and comply with tax and regulatory requirements. Where permitted, we may send marketing communications, which you can opt out of at any time.

How We Share Information

Information may be shared with other users when necessary to complete a transaction, for example to provide a shipping address to a seller. We share information with service providers who perform services on our behalf, such as Stripe for payments, carriers for shipping, and vendors who provide analytics, hosting, or security services. Customer Support may access communications and account data when needed for trust and safety purposes.

We may disclose information if required by law or legal process, or to protect the rights, property, and safety of Motohub, our users, or others. In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity. Motohub does not sell personal information for money.

Cookies and Tracking

Motohub and its partners use cookies and similar technologies to provide functionality, remember preferences, measure performance, and deliver relevant content. You may manage your cookie preferences through your browser settings, but some features of the Services may not work properly if cookies are disabled.

Data Retention

We retain personal information as long as necessary to operate the Services, comply with legal obligations, prevent fraud, and resolve disputes. Even if you close your account, we may retain certain information for compliance and recordkeeping purposes.

Security

We take steps to protect personal information through technical, administrative, and physical safeguards, including encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

Children

The Services are not directed to individuals under 18 years of age. If we become aware that we have collected personal information from a minor, we will delete it unless legally required to retain it.

State-Specific Rights

Residents of certain states may have privacy rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or similar state laws. These rights may include the ability to request access to your information, correct or delete it, or opt out of certain types of data sharing. To exercise these rights, contact us at privacy@motohub.co. We will verify your identity before responding.

International Users

If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.

Changes to This Policy

We may update this Privacy Policy as our business, technology, and legal requirements evolve. The effective date will reflect the most recent version. We may notify you of material changes through the Services or other reasonable means.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: privacy@motohub.co