Motohub FAQs
Find answers to common questions about buying, selling, and using Motohub
Buying
What payment methods are accepted?
What happens if the part does not fit my bike?
Do you offer buyer protection?
What is your return policy?
Why are some items not eligible for returns?
Selling
What impacts my Seller rating?
I have a question on Motohub fees, shipping costs, and taxes
I have a question on when or how I will be paid
Can I spend my Wallet balance on new purchases?
Can I temporarily hide my listings if I am away or on vacation?
As a seller, can I cancel an order before it ships?
Shipping
How is shipping handled?
Do you ship internationally?
Can a seller change the shipping carriers eligible within Motohub Shipping?
What happens if a package is lost in transit?
Does Motohub offer shipping insurance for sellers?
What is the process for filing a return or dispute?
Account
Can I delete my account?
What security measures protect my personal information?
FAQs | Motohub
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